The business of Law enforcement to serve and protect the public is both challenging and often dangerous. It is especially so when working with people who have communication disabilities or do not easily speak or understand English. Interpretype is a technology that helps to overcome communication barriers easily and affordably. Now, with Interpretype an Officer can engage a subject who is deaf, hard of hearing, speech-disabled or understands only sign language. And, if the subject does not speak or understand English, an Officer can immediately and effectively communicate in more than 240 spoken languages.
The following scenarios illustrate how Interpretype can help law enforcement officers to easily, clearly and confidentially communicate with people who need help understanding the law, and victims of accidents or unlawful activity.
- Interviews — Interpretype is portable so it can be easily moved to a conference room to aid in interviewing people. Interpreters are needed in many situations but there are times when Deaf individuals will refuse to discuss situations in the presence of a third party. Interpretype eliminates that concern therefore leaving people to speak openly to share information without embarrassment. Many Deaf and Hard of Hearing people prefer English text over sign language and Interpretype offers them that option. Interpretype “save and print” feature will eliminate the need for a third party because the entire conversation may be saved verbatim and printed for all parties to sign to assure an accurate and valid record of the conversation.
- Customer Service — An instant solution for walk up traffic at an information or reception counter. Since there usually isn't an interpreter readily available to help people who have communication disabilities or are not proficient in English, Interpretype is the perfect 24/7 solution.
- Police Cars — Interpretype enables an officer to communicate with people who are Deaf, Hard of Hearing, speech-disabled, or speak only Spanish or French. If the police car has access to the Internet an officer gains the ability to communicate with people who understand only sign language or speak 240 languages other than English. No need to drive to a police station for a routine interview. In addition, the conversation can be saved on the Interpretype computer for later use.
- Tactical Operations — Interpretype is a silent, secure, non-verbal communication system. A Crisis Command Center will control every discipline involved in a crisis; Negotiators, SWAT, Police, Fire, Rescue, Public Works etc. via ITY secure wireless network silently, easily and accurately. Commands and information exchanges are displayed on an ITY computer screen; thus are always legible and visible even in the most adverse conditions. In addition Interpretype will store a verbatim record of every dialog that can be printed for post-crisis debriefing. Hostage negotiating teams are now considering Interpretype as standard equipment for use inside their Tactical Operations vehicles.
- Prisons — It is increasingly important that multi-lingual interpreters are readily available in U.S. prisons. The Interpretype Language Translation program will facilitate the 24/7 communications between prison staff and foreign language speaking inmates in our prisons.
- Courts — Courts are using Interpretype in several areas. Foremost, Interpretype is used to expedite the intake process to assure equal access to court services and justice. This has become especially important in light of the Lane vs. Tennessee Decision that allows people to sue courts for money damages whenever they feel denied access to court services.
Interpretype is used in courtrooms to assure attorney-client privilege during cases between individuals who have communication disabilities. It is also used during proceedings when there are several tables on either side. Interpretype allows the litigants to speak among themselves in silence and privacy without disturbing the proceedings.