State and Local Government: Resources
Materials and documents on effective communication for
State and Local governments
1. ADA, Title II TAM provision for effective communication
2. DOJ: Access for 9-1-1 and Telephone Emergency Services
3. How to Establish Effective Communication Procedures from US
Department of Health and Human Services
4. Communicating with People who are Deaf or Hard of Hearing
5. US DOL document: Preparing the Workplace for Everyone: Accounting for the Needs of People with Disabilities A Framework of Emergency Preparedness Guidelines for Federal Agencies
6. Federal Communication Commission: Handbook for Section 504